FAQ

Question:

When will my item be shipped?

Answer:

All of our items will be ready to be shipped out to you within 3-5 business days from Brooklyn, NY.    


Question:

Do you ship internationally?

Answer:

Yes.  We ship worldwide.


Question:

I haven't received my package yet.  Can you please track it for me?

Answer:

Yes.  Every item will have a tracking number and can be tracked at usps.com


Question:

Where are you located?

Answer:

We are located in the Bedford Stuyvesant area of Brooklyn, NY.  


Question:

Do you have a physical store?

Answer:

No.  We only do business online.


Question:

I live in Brooklyn.  Can i pick up my order?

Answer:

Hell no!  We believe in stranger danger!!  LOL!  No seriously, we only do business online at this time:)  


Question:

Can I send you a picture and you make an item for me?

Answer:

At this time we are not accepting custom orders.


Question:

Do you combine shipping?

Answer:

Yes.  The shipping costs are combined automatically when you purchase more than one item.


Question:

What is your email address?

Answer:

Our email address is stellahsgroove@gmail.com